How long does it take to ship?
It typically takes two weeks from the date you place your order to ship. This allows our team to find your vinyl in good condition, craft the frame, and ship with responsible protection. Depending on current volume, orders may be processed quicker than two weeks. In rare cases, if your vinyl is harder to acquire, shipping may take more than two weeks. But, in this case, you will be notified of our progress regularly via email.
What if you can't find my song on vinyl?
We hate when this happens! But, some songs were simply never released on vinyl. In rare cases, a vinyl may be so limited edition that they cost too much money to acquire. If we are unable to acquire your vinyl for either one of these reasons, we will apply a refund immediately to the credit card you purchased through. If you would like check to see if we can acquire your record before placing an order, simply send your query to firstname.lastname@example.org.
Can you take an audio file and convert onto a vinyl?
Unfortunately, we cannot do that due to U.S. copyright infringement restrictions.
is my vinyl real?
Of course it is! We track down the TRUE vinyl recording of your song. We do not alter it in any way other than some light cleaning if required. At First Dance Vinyl we are committed to finding the true vinyl recording because we understand the authenticity of a couple's first dance! Nothing but the real thing here!
Can I play my vinyl?
At this time, no. All of our frames are sealed for long lasting protection so the visual display can be remembered for a very long time.